Arcalo is committed to protecting the privacy of its customers, contacts, suppliers and/or partners and to complying with all applicable data protection and privacy laws. As such, it has drawn up this Privacy and Data Protection Policy in order to affirm its commitment and respect for the privacy and personal data protection rules of its customers in strict compliance with the applicable legislation in this area, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation" or "GDPR").

The purpose of this Privacy Policy is to provide information on the processing of all data.

CHANGES TO OUR PRIVACY STATEMENT

This Privacy Policy may be updated on a regular basis and, whenever we make changes, these will be published on our website and you will be alerted that it has been changed.

Last updated: 11/09/2024.

DATA COLLECTION AND PROCESSING

Arcalo is the entity responsible for collecting and processing the data of its users.

Visiting this site does not in itself imply the automatic provision of any personal data that identifies the User, however, if you fill in and send any of the contact forms on the site, the data requested will be collected.

The data collected will be essentially business-related and will be collected, processed and stored in computerised form by Arcalo, or by entities subcontracted by it, and is intended to respond solely and exclusively to your requests in the context of a commercial relationship.

The personal data collected will be kept in such a way as to allow their identification only for the period strictly necessary to fulfil the purposes of collection or further processing, after which they will be deleted. In the event of pending litigation, the data will be kept until the final judgement terminating the case or for compliance with a legal provision.

Arcalo assumes that the data collected has been entered by the data subject, is true and accurate, and has been authorised by the company or the data subject.

USER RIGHTS

Under the terms of the applicable legislation, the data subject may at any time request access to the data concerning them, as well as request their rectification, erasure or restriction of processing, the portability of their data, or object to their processing.

You can exercise these rights by writing to Arcalo at the following address : Rua do Desembargador, s/n, 2070-579 Vale da Pinta – Cartaxo, addressed to the data controller.

DATA SHARING

The personal data collected by Arcalo may be communicated to:

• Subcontractors for the aforementioned purposes, under the terms of the contracts signed with them;
• Entities where such data communications are necessary or appropriate:
  • in the light of the applicable law;
  • to fulfil a legal obligation/court order;
  • following a decision by the National Data Protection Commission or another competent supervisory authority, or to respond to requests from public or governmental authorities.

SECURITY MEASURES

Arcalo has adopted the technical and organisational measures established by law to guarantee the security of personal data and prevent their alteration, loss, processing or unauthorised access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation" or "GDPR").

OUR COOKIE POLICY

Cookies are used on the Arcalo website to ensure a proper user experience.

The information obtained has no other use.

For more information, please consult our Cookie Policy.

COMPLAINTS

Without prejudice to any other administrative or judicial remedy, the User has the right to lodge a complaint with the National Data Protection Commission or another competent supervisory authority under the terms of the law, if they believe that the processing of their data by Arcalo violates the legal regime in force.

If you have any questions regarding the processing of your personal data and the exercise of the rights conferred on you by the applicable legislation and, in particular, referred to in this Policy, you can do so through the following contacts:

Telephone: 243 790 089 (Calls to the national landline network)

Address : Rua do Desembargador, s/n, 2070-579 Vale da Pinta – Cartaxo